Effective Date: [LAUNCH DATE] · Last Updated: [LAUNCH DATE]
LumenHealth is designed for personal health tracking and informational purposes only. It is NOT a medical device, does NOT provide medical advice, diagnoses, or treatment recommendations, and is NOT a substitute for professional medical care. Always seek the advice of a qualified healthcare provider with any questions regarding a medical condition. Never disregard professional medical advice or delay seeking treatment because of information provided by this App. AI-generated content is informational only and may contain inaccuracies.
By downloading, installing, accessing, or using LumenHealth (the "App"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the App. These Terms constitute a legally binding agreement between you and LumenHealth LLC ("we," "our," or "us").
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting an updated version within the App. Your continued use of the App after changes are posted constitutes acceptance of the revised Terms.
The App is a personal health tracking tool that allows you to:
THE APP DOES NOT PROVIDE MEDICAL ADVICE. All content provided through the App, including but not limited to condition summaries, health information from MedlinePlus, and AI-generated summaries from Anthropic's Claude API, is for informational and personal tracking purposes only. This content is not intended to be a substitute for professional medical advice, diagnosis, or treatment.
The App uses artificial intelligence (Anthropic's Claude API) to generate condition summaries when information is not available from MedlinePlus. AI-generated content:
Use of the App does not create a doctor-patient relationship, therapist-client relationship, or any other healthcare provider relationship between you and LumenHealth LLC. The App is a personal tool, not a healthcare service.
IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY, CALL 911 OR YOUR LOCAL EMERGENCY NUMBER IMMEDIATELY. Do not rely on this App in emergency situations. The App is not designed or intended for use in medical emergencies.
By using the App, you agree to:
The App includes Community features that allow users to share experiences, ask questions, and interact with other LumenHealth users through posts, comments, and likes. Community participation is entirely optional. Your personal health tracking data is never automatically shared in the Community.
You may choose to post anonymously in the Community. When posting anonymously, your display name, username, and profile photo are hidden from other users. However, anonymous posting does not mean untraceable. LumenHealth LLC retains your identity in connection with all posts, including anonymous ones, for the following purposes:
You agree not to post, comment, or share content in the Community that:
LumenHealth LLC reserves the right, but is not obligated, to monitor, review, and moderate Community content. If we determine that content violates these Terms or Community Guidelines, we may take one or more of the following actions at our sole discretion:
We strive to enforce these guidelines fairly and consistently. However, we are not responsible for content posted by users before it is reviewed or reported.
If you encounter content that violates these Community Guidelines, please report it using the reporting feature within the App or by contacting us at support@lumenhealth.app. We will review all reports and take appropriate action.
You retain ownership of the content you post in the Community. However, by posting content, you grant LumenHealth LLC a non-exclusive, worldwide, royalty-free, transferable license to use, display, reproduce, and distribute your content within the App and in connection with operating the Community features. This license exists solely to enable us to operate the Community — we will not sell your content or use it for advertising purposes.
You are solely responsible for the content you post. LumenHealth LLC does not endorse, verify, or guarantee the accuracy of any user-generated content in the Community.
Community posts and comments are created by other users, not by LumenHealth LLC or medical professionals. User-generated content in the Community may contain inaccuracies, personal opinions, or information that is not applicable to your situation. Never make medical decisions based on community content. Always consult a qualified healthcare provider.
Your use of the App is also governed by our Privacy Policy, which describes how we collect, use, store, and protect your personal information and health data. By using the App, you consent to the practices described in the Privacy Policy.
You are responsible for maintaining the confidentiality of your account credentials. You are responsible for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.
You retain ownership of the health data you enter into the App. By using certain features (such as AI condition summaries), you authorize us to transmit specific data to third-party services as described in the Privacy Policy.
The App, including its design, code, features, graphics, and content (excluding your personal health data and third-party medical content), is owned by LumenHealth LLC and is protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable license to use the App for personal, non-commercial purposes.
Medical information retrieved from MedlinePlus is provided by the U.S. National Library of Medicine and is in the public domain. ICD-11 classification data is provided by the World Health Organization. AI-generated summaries are produced by Anthropic's Claude API. We do not claim ownership of third-party content.
The App integrates with the following third-party services. Your use of these services is subject to their respective terms:
We are not responsible for the availability, accuracy, or practices of third-party services. Third-party services may have their own terms, conditions, and privacy policies that you should review.
THE APP IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY.
We do not warrant that: the App will be uninterrupted, error-free, or secure; any health information, AI-generated content, or user-generated community content is accurate, complete, or current; the App will meet your specific health tracking needs; or defects will be corrected in a timely manner. We do not endorse or verify the accuracy of any content posted by users in the Community.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LUMENHEALTH LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF DATA, LOSS OF HEALTH INFORMATION, PERSONAL INJURY, OR ADVERSE HEALTH OUTCOMES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE APP.
In no event shall our total liability to you for all claims arising from or related to the App exceed the amount you paid to us for the App in the twelve (12) months preceding the claim, or fifty dollars ($50), whichever is greater.
Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law.
You agree to indemnify, defend, and hold harmless LumenHealth LLC and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: your use of the App; content you post in the Community; your violation of these Terms or Community Guidelines; your violation of any applicable law or regulation; any health decisions you make based on information provided by the App or by other users in the Community; or your infringement of any third-party rights.
We may suspend or terminate your access to the App or to specific features (including the Community) at any time, with or without cause, with or without notice. Violations of the Community Guidelines (Section 5) may result in suspension of Community access, or in severe or repeated cases, termination of your entire account. You may stop using the App at any time. Upon termination, your right to use the App ceases immediately.
You may request deletion of your data at any time through the App or by contacting us at support@lumenhealth.app. Data deletion will be processed in accordance with our Privacy Policy and applicable law.
These Terms shall be governed by and construed in accordance with the laws of the State of Colorado, without regard to its conflict of law provisions.
Any dispute arising from or relating to these Terms or the App shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration in Aurora, Colorado in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive relief in a court of competent jurisdiction.
CLASS ACTION WAIVER: You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration.
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
These Terms, together with the Privacy Policy, constitute the entire agreement between you and LumenHealth LLC regarding your use of the App. These Terms supersede any prior agreements, communications, or representations, whether oral or written, relating to the App.
If you have any questions about these Terms of Service, please contact us at:
LumenHealth LLC
General Support: support@lumenhealth.app
Privacy Requests: privacy@lumenhealth.app
Aurora, Colorado